701 W. National Rd. Englewood, OH. 45322

What is a Managed Service Provider (MSP)?

What is a Managed Service Provider (MSP)?


What is a Managed Service Provider (MSP) and do you need one?

According to Gartner, a managed service provider (MSP) delivers services, such as network, application, infrastructure, and security, via ongoing and regular support and active administration on customers’ premises, via remote desktops, in their MSP’s data center (hosting), or a third-party data center.

In short – an MSP is essentially your IT department. If something technology-related breaks, they help fix it. If you need infrastructure updates, cybersecurity checks, want to upgrade hardware and software or look into virtualization, they can often help in these complex areas.

What makes D9 Technologies different than other MSPs?

D9 Technologies does all of this and more. We work with our customers to provide business consulting services for IT security, service desk support, along with providing solutions for a wide range of IT issues that small to medium-sized businesses may be facing. Our IT solutions for support are not one size fits all. We listen to the challenges that you are facing and provide solutions. We are with you from planning and development all the way through to implementation and ongoing management.

While there are a wide variety of managed IT service providers out there, you might be unsure as to whether you want or need to work with one. To help make the decision easier, we have come up with a list of five signs that your business could benefit from outsourcing your IT management to an MSP.

How do you know if you need one?

  • Your current IT department is drowning
  • Your IT department is nonexistent
  • You have a particular project or expansion that is outside of the current team’s scope
  • You always seem to have technical issues
  • Your IT budget is unpredictable
  • You have trouble prioritizing your IT needs

If you are looking for an MSP to help with an IT solution for your business or would like to discuss further, contact us. Our team is responsive and available when you are ready or for more info on our managed services, click here.