Customer Satisfaction & Testimonials
We take customer satisfaction and testimonials seriously. We understand how the loss of efficiency impacts your business. “Quick and prompt” is the key to maintaining the 4+ star rating over the last year. Don’t take our word for it. The proof is in the results. Whether a basic help desk ticket for a password reset or a larger issue such as a system outage, we are ready, available, and responsive.
4.9 Out of 5 Stars
Average user rating for Q3 2020.
Check out actual reviews that we have received over the last few weeks by supporting our customers. These reviews are part of our continuous improvement process and are collected as a post-incident satisfaction survey. The goal is to understand how the ticket was handled and if the service was up to par. Typically, issues are answered and resolved the same day. Our team works to provide solutions for any task, big or small. For more info on how D9 can partner with your existing team, contact us.