Customer Satisfaction & Testimonials


We take customer satisfaction and testimonials seriously. We understand how the loss of efficiency impacts your business. “Quick and prompt” is the key to maintaining the 4+ star rating over the last year. Don’t take our word for it. The proof is in the results. Whether a basic help desk ticket for a password reset or a larger issue such as a system outage, we are ready, available, and responsive.

"On one of the worst days I’ve had in my life, I was able to contact D9 on a Saturday morning to respond to a Ransomware we had have gotten overnight.  Within hours they were on site helped us back on our feet by providing temporary equipment to restore our back up on and run our company."

John - Manufacturing Company, Dayton, OH Tweet
Customer Satisfaction 2020
Read For Yourself

Below are some actual customer testimonials about the service they receive from our team.

“Did great, responded in a timely manner and got what I needed done quickly. Thank you”
Keven – March 11, 2021

“Thanks Micah super speedy and helpful as always!”

Asher – March 11, 2021

“Michael was very helpful and patient with my install. I was not sure of many things but his in-depth knowledge, experience, and professionalism helped guide me through this process. Thank you for your help and time!”

Charlie – March 13, 2021

“Micah was very patient and took his time to ensure that all issues were resolved. He also provides excellent service. Thanks Micah”

NH – March 16, 2021

“Micah got me hooked up. He knows his stuff and was very pleasant to work with.”

Brian – March 17, 2021

“He handled my issue timely and professionally. Thanks”

Paula – March 19, 2021

“Great work as usual!”

Jason – March 19, 2021

“Fast and efficient!”

Shonda – March 19, 2021

“Fantastic service Quick response, with a knowledgeable employee”

PK – March 24, 2021

“Noah seemed to know exactly what he was doing and did it in a quick and efficient manner.”

Steve – March 31, 2021

“I would like to thank Micah for his help with this. I had missed a couple of his return calls, but he stuck with me. Finally, I answered his 3rd return call, and he pretty much resolved my issue within a couple of hours. Great attitude and great service. Thank you Micah!”

Kirk – Feb. 26, 2021

“Great job!”

Shonda – Feb. 1, 2021

“Excellent help as always!”

Geri – Feb. 3, 2021

“Mike did a fantastic job resolving my issues today. I enjoyed working with him.”

Teresa – Feb 4, 2021

“mica is very helpful when I call and very business minded when he is helping me fix my problem !”

Joe – Feb. 6, 2021

“Mikah did a great job. He was patient and resolved my issue timely.”

Dan – Feb. 10, 2021