Success Stories
Discover how we've helped businesses overcome challenges and achieve transformative results.
Ernst Concrete Enterprises, Inc.
Challenge
Ernst Concrete faced a severe ransomware attack in July 2019, requiring a complete rebuild of their infrastructure and network. This crisis was compounded by recent tornado damage to their facilities.
Solution
D9 provided immediate response with new hardware, support, and manpower. They implemented new security protocols and tools, rebuilding the entire infrastructure.
Impact
- Prevented payment of a large ransom
- Kept the business operational during a critical time
- Implemented stronger security measures, including multifactor authentication
- Provided ongoing IT support and consultation
"They were worth more than what we invested in them because they saved us from having to pay the ransom, and they kept our business up and running. It was an existential event, frankly. And they saved us."
R.B. Jergens Contractors
Challenge
After witnessing a competitor's cyber breach, R.B. Jergens recognized their vulnerability and needed to rapidly upgrade their IT infrastructure to prevent a similar incident.
Solution
D9 performed an emergency network transition over a weekend, providing hardware and expertise to quickly secure and modernize R.B. Jergens' IT systems.
Impact
- Completed a rapid network transition in just one weekend
- Implemented robust cybersecurity measures
- Provided ongoing IT support and consultation
- Assisted with cybersecurity insurance compliance
"By Monday morning, we were up and running with a new system. They brought hardware from their office to get us through until we got the permanent parts. It couldn't have worked out any smoother."
ACE Sanitary Supply
Challenge
A leading private equity firm needed to modernize their physical access control system across multiple floors while enabling a seamless guest access experience. Their existing system required manual intervention for guest access and lacked integration capabilities, creating security risks and operational inefficiencies.
Solution
D9 implemented a comprehensive access control solution using Axis A1601 Network Door Controllers and integration with their existing security infrastructure. We developed a custom guest access application that automated the guest check-in process, generated temporary QR codes for access, and integrated with their calendar system for automatic guest pre-registration.
Impact
- Reduced guest check-in time by 75%
- Eliminated manual security desk intervention for guest access
- Integrated with Microsoft Exchange for automated guest pre-registration
- 100% audit trail compliance for all access events
- Enhanced security with real-time monitoring and alerts
"D9's solution transformed our access control system from a pain point into a competitive advantage. The custom guest access application has significantly improved both security and the visitor experience."
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